Privacy Policy

Effective Date: [July 8th, 2025]

Dr Calvin Ong and the team at Colorectal Clinic Associates are committed to protecting your personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information through our website, https://drcalvinong.com.

1. Personal Data We Collect

We may collect the following personal data when you visit our website or interact with us:

Name, email address, and phone number (if provided through enquiry forms)
Health-related information you choose to submit in contact forms
IP address, browser type, and device data
Website usage data (via Google Analytics and Meta Pixel)
Information collected via cookies and Google reCAPTCHA

2. How We Use Your Personal Data

We use your personal data to:

Respond to your enquiries and provide relevant information
Schedule or confirm appointments
Improve the performance and security of our website
Analyse site traffic and user behaviour (via Google Analytics and Meta Pixel)
Prevent spam and malicious activity (via Google reCAPTCHA)

3. Use of Cookies and Tracking Tools

Our website uses cookies to enhance your browsing experience. We also use:

Google Analytics: to understand how visitors use our website
Meta Pixel: to track the effectiveness of our Facebook/Instagram advertising
Google reCAPTCHA: to detect bots and protect our site from spam

You may disable cookies via your browser settings, but doing so may affect your experience on our site.

4. Disclosure of Personal Data

We may share your personal data with trusted third-party service providers for purposes such as website hosting, analytics, spam protection, or digital advertising. These parties are contractually bound to safeguard your data.

We do not sell your personal data.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or to comply with legal obligations.

6. Your Rights

You may:

Request access to your personal data
Request correction of inaccurate data
Withdraw consent to use your data (subject to legal and contractual obligations)

To do so, please contact our Data Protection Officer at:
Email: [enquiries@colorectalclinic.com]

7. Data Security

We implement reasonable administrative and technical safeguards to protect your data against unauthorized access, loss, or misuse. This includes encryption, access controls, and secure web protocols.

8. Links to Third-Party Sites

Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page with the updated effective date.

10. Contact Us

If you have questions about this policy or how your data is used, please contact our Data Protection Officer:

Email: [enquiries@colorectalclinic.com]